VOK

Status

Fri 03 Sep 2010 17:25 CET

Final Update - StreamZilla legacy media server disruption

FTP upload functionality has been fully restored.

Windows Media live streaming has been enabled again as well.

Thank you for your patience.

Please contact our support department (support@streamzillacdn.com) if you have remaining issues.

Thu 02 Sep 2010 23:35 CET

Update - StreamZilla legacy media server disruption

The re-installation of the operating system and the media services was successful. The server has been back online for approximately 45 minutes. All on-demand content should be available again. Uploading of new content will not be possible yet though. It is also not yet possible to use Windows Media live streaming. Live streams of other services may also not be fully functional yet. We will fix this as soon as possible.

Thank you for your patience.

Please contact our support department (support@streamzillacdn.com) if you have remaining issues.

Wed 01 Sep 2010 23:35 CET

Update - StreamZilla legacy media server disruption

Our on-site engineers have reported that the operating system disk has been replaced and re-installation of the OS will be done shortly.

Wed 01 Sep 2010 20:40 CET

Update - StreamZilla legacy media server disruption

Our on-site engineers have reported that the server has a faulty operating system disk. The disk will be replaced and the OS will be re-installed along with the streaming services. This means that the server will be offline for several hours more. We will do our upmost to get the server back online as soon as possible.

Wed 01 Sep 2010 17:10 CET

StreamZilla legacy media server disruption

About 15 minutes ago our main StreamZilla legacy media server (hostnames: dl1.streamzilla.jet-stream.nl, ice1.streamzilla.jet-stream.nl, qt1.streamzilla.jet-stream.nl, st1.streamzilla.jet-stream.nl, wm1.streamzilla.jet-stream.nl) went down unexpectedly.

At the moment we do not know the cause of the issue nor the impact it will have. We will post another update as soon as more information is available.

We have switched services to our fallback system which means that the impact for customers with fallback enabled accounts on the legacy platform should be minimal.

Uploading of (new) assets will not be possible for the time being.

Our apologies for the inconvenience.

Please note that StreamZillaCDN customers are not affected by this issue.

Fri 04 Jul 2010 12:35 CET

Another DoS attack

We have been experiencing another DoS attack on our main Windows Media server of StreamZillaCDN on the HTTP protocol. We have taken countermeasures. The issue should be resolved.

Our apologies for the inconvenience.

Please contact our support department (support@streamzillacdn.com) if you still have problems connecting to or using our Windows Media services.

Fri 30 Jul 2010 15:15 CET

Update - DoS attack

We have resolved the DoS issue.

Please contact our support department (support@streamzillacdn.com) if you still have problems connecting to or using our Windows Media services.

Fri 30 Jul 2010 13:30 CET

DoS attack

We are currently experiencing a DoS attack on our main Windows Media server of StreamZillaCDN on the HTTP protocol. We are trying to resolve the issue as soon as possible.

Customers with Fallback option in their account should not be affected.

Our apologies for the inconvenience.

Tue 29 Jun 2010 0:50 CET

Statistics issue

We are currently experiencing an issue with the updating of the historical statistics for june 2010 for StreamZillaCDN customers. Most of the statistics have been rebuilt, but we are still waiting for the Wowza (RTMP streaming) statistics to be completed. We expect the issue to be resolved this night.

Our apologies for the inconvenience.

Mon 14 Jun 2010 12:50 CET

Update - DNS issues

Our DNS provider has sent us an update on the issue:

"The UltraDNS production network is currently incurring an increase in second-level domain (SLD) traffic to multiple nodes, specifically London, UK and Amsterdam, Netherlands, within the UltraDNS infrastructure. The largest increase was to 500 Mb/sec. We have enabled auto-mitigation techniques at several locations to deter the traffic and our Network Engineering teams are engaged."

The issue seems to be resolved at the time of the posting of this update.

We will post another update if there is more to report on the issue.

Our apologies for the inconvenience.

Mon 14 Jun 2010 11:55 CET

DNS issues

Due to a service failure of our DNS hosting provider we are currently having difficulties with our services.

This means that resolving hostnames in the domain sz.xlcdn.com vdox.streamzillacdn.com may not be possible for the moment.

Our apologies for the inconvenience. We will post an update as soon as possible.

Fri 07 May 2010 10:45 CET

Connectivity problems

Due to a fibercut in Malmo (Sweden) connectivity to Nordic ISP's/Networks may be bad at this moment. 
Our connection to all Nordic exchanges is also affected. Traffic is being rerouted over alternate paths. But those paths are congested out of our network in some occasions.

Our apologies for the inconvenience.

Fri 22 Jan 2010 23:15 CET

Update - Connectivity problems

The connectivity problems have been resolved.

Fri 22 Jan 2010 21:30 CET

Connectivity problems

We are currently experiencing connectivity problems with one of our core server. Users with fallback server should not have any problems. For other users this means that Windows streaming is offline.

We are working hard to restore the connectivity.

Our apologies for the inconvenience.

Maintenance

No maintenance planned.